Refund policy

Customer satisfaction guaranteed! We accept returns on all Sim Racing Accessories within 30 days of delivery. Returned items must be in original condition and packaging. Please note that return shipping costs are the responsibility of the customer.

Clothing items are not eligible for return unless the garment is damaged or defective upon arrival.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. If it has been more than 30 days since your purchase, unfortunately, we are unable to offer you a return.

To start a return, you can contact us at info@ncrd.online. If your return request is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Shipment costs are not refundable and you will also be responsible to pay for the return shipping cost.

Return shipments must be sent using the same courier and in a trackable way as the original shipment. This is crucial because the courier will manage the return paperwork. If you choose a different method than what the team has outlined, any associated fees or duties will be deducted from your refund.