Thank you for choosing NCRD Sim Racing Accessories. We are committed to providing reliable products and supporting our customers. This policy explains our warranty coverage and how to request assistance.

1. Warranty Coverage

NCRD Sim Racing Accessories products are covered by a one-year limited worldwide warranty from the original purchase date. This warranty applies to the original purchaser and covers defects in materials and manufacturing under normal use.

2. Warranty Service

If a covered defect is confirmed during the warranty period, NCRD will repair or replace the defective part or the entire product, as appropriate.

3. Exclusions

This warranty does not cover:

• Damage caused by accidents, misuse or abuse.
• Damage resulting from unauthorized modifications or repairs.
• Normal wear and tear.
• Damage caused by improper installation or use that does not follow the supplied instructions.
• Products sold as used items or display models.

4. Making a Warranty Claim

To initiate a warranty claim, contact info@ncrd.online with:

• Proof of purchase, such as your order number, receipt or invoice.
• A detailed description of the issue.
• Clear photographs or videos showing the problem.

Our support team will review your claim and explain the next steps. Please contact us before returning any product.

5. Returns, Repairs and Replacements

If a return is required, NCRD will provide instructions for arranging return shipping.

For approved warranty claims, NCRD will cover the cost of covered replacement parts and the applicable repair or replacement service. Shipping and handling charges associated with the warranty process are the customer’s responsibility, except where applicable law requires otherwise.

6. Limitations and Consumer Rights

To the extent permitted by applicable law, this limited warranty replaces other express or implied warranties, and NCRD will not be liable for incidental, consequential or indirect damages arising from the use of, or inability to use, the product.

Nothing in this policy excludes or restricts any consumer rights or remedies that cannot legally be excluded or restricted. Where applicable law provides additional protections, those protections continue to apply.

7. Changes to This Policy

NCRD may update this warranty policy from time to time. Updated terms will apply to purchases made on or after the date the updated policy is published on our website. Changes will not reduce the warranty coverage provided for earlier purchases.