For any questions or support requests send us an email at: info@ncrd.online

All Sim Racing Accessories are processed and shipped from our Toronto warehouse within 1–4 business days.

Clothing items are made to order and fulfilled from select international production facilities. Processing and shipping times may vary by location.

U.S. Orders & Tariffs

For U.S. orders, all applicable tariff-related charges are prepaid prior to shipping, so you should not receive any additional customs fees upon delivery (subject to customs discretion).

For returns from the U.S., any tariff fees paid at the time of shipping will be deducted from the total refund, as these fees are non-refundable once paid.

We accept returns on all Sim Racing Accessories within 30 days of delivery. Returned items must be in original condition and packaging. Please note that return shipping costs are the responsibility of the customer.

Clothing items are not eligible for return unless the garment is damaged or defective upon arrival.
Please note that clothing items are non-returnable unless the garment arrives damaged or defective. In the event of a defect, we will gladly exchange or refund the item.

1. Information We Collect

We may collect the following types of personal information:

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  Personal details: name, email address, billing/shipping address, phone number.
  
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  Payment information: processed securely by our payment providers (we do not store full payment card details).
  
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  Order details: products purchased, order history, preferences.
  
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  Technical information: IP address, browser type, device information, and usage data collected through cookies or similar technologies.
  

2. How We Use Your Information

We use the information we collect to:

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  Process and fulfill your orders.
  
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  Provide customer support and respond to inquiries.
  
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  Improve and personalize your shopping experience.
  
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  Send updates, promotions, and marketing communications (only if you opt in).
  
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  Maintain the security and proper functioning of our Site.
  

3. Sharing Your Information

We do not sell or rent your personal information. We may share information with trusted third parties only as necessary to:

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  Process payments (e.g., payment gateways).
  
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  Deliver products (e.g., shipping carriers).
  
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  Provide Site functionality (e.g., analytics or hosting providers).
  
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  Comply with legal obligations.
  

4. Cookies and Tracking

Our Site uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, but some features of the Site may not function properly.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

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  Accessing or requesting a copy of your information.
  
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  Correcting or updating your information.
  
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  Requesting deletion of your information.
  
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  Opting out of marketing communications.
  

To exercise these rights, please contact us at info@nocontent.co.

7. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect information from them. If we become aware that we have collected data from a child, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

No Content Racing Division

Website: www.ncrd.online

Email: info@nocontent.co